The Influence of AI (ChatGPT) on the Quality of Formal Letters and Emails Written by Students in English for Correspondence Courses

*Interviews:

Semi-structured interviews were conducted with 10 randomly selected students to obtain in-depth qualitative experiences using ChatGPT.

4. Data Analysis Techniques

     Qualitative data were gathered through:

1.Formal Letters and Email Writing Assessment Rubric

This rubric was designed to assess students writing based on five aspects:

Content

Organization

Language Use

Formality

Mechanics