Why Modern DMS Is Important for Automotive Dealers

With the evolving of Artificial Intelligence and Machine learning, many sectors including the automotive businesses are looking for AI assistance for greater convenience. 

AI in automotive dealers plays a major role in pre-sales & post-sales experience. To stay ahead of competitors, not only the dealer management system needs to be able to cater for new digital transformation, but also need to cater to the growing needs of artificial intelligence.

Many automotive dealers are already putting a footprint into virtual assistance where customers can ask different queries and with the built-in AI, queries get cleared in initial stages saving a lot of efforts for dealers. In addition, with AI, dealer can use automated emails and AI targeted audience which makes sales a lot easier. 

For post-sales, the usage of AI is in within the service centres where technicians can identify potential problems based on history of similar problems and plan on improvising how repair and maintenance are done. AI can also generate insights of customers, processes and workflows giving a complete overview of everything that happens to your customer or your dealership.

Summary Automotive Dealer

Automotive industry is growing at a fast pace. It is essential for automotive dealers to improve their efficiency in all aspects to cater to the constantly changing of market demands and new technology. 

Technosoft Yana Next-Generation Dealer Management System is a system that utilizes the latest technologies and developed with customer experience in mind. The seamlessly integrated Microsoft platform allow streamlining of all departments data in a single platform giving you an accurate insight at the same time meet the growing expectations of the modern. customers

Find Out More!

If you would like to find out more about how Modern automotive dealer management system offers a lot much more and help your dealership increase marketing effectiveness, build stronger personalized relation with your customer, contact us at info@technosoft.com.sg or schedule a 30-minute product demo with us today!