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Mastering Key Communication Skills, Essential for Efective Management

22 September 2025   22:32 Diperbarui: 22 September 2025   22:32 9
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(Communication Skills (sumber: www.sim.edu.sg))

Introduction

One of the important elements in effective management is proper communication. The right communication skills enable a manager to convey information clearly, build strong relationships with the team, and encourage collaboration and productivity. In the context of management, formal communication is very important because it affects the way information is distributed within the organization.

Importance of Formal Communication in Management

Formal communication is the exchange of information carried out in accordance with the official channels and protocols of the organization.  Formal communication is usually planned and structured with a clear purpose, such as providing information, directing, or clarifying a problem. Examples of formal communication include reports, presentations, formal emails, and meeting minutes that are recorded for future reference.

These skills are very important to management because they ensure that the message conveyed is not only clear and professional, but also properly received and understood by the entire organization.  In formal communication, the tone of language is usually polite, professional and to the point, avoiding casual and vague language.

Key Skills In Communication For Effective Management

1. Prepare and Lead Productive Meetings

The ability to open and lead meetings effectively is one of the key communication skills. A manager must be able to introduce themselves and team members, explain the purpose of the meeting, and manage the meeting agenda so that it takes place efficiently and achieves the desired goals.

2. Ability to Introduce Yourself and Others Professionally

Managers need to be able to briefly and clearly introduce themselves, including their positions and responsibilities, and introduce relevant team members appropriately to build credibility and facilitate cooperation.

3. Use of Official Communication Channels

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