"The Challenges of Airlines"

Nowadays, the aviation industry is one of the growing industries. Years ago, it was only rich people who were able to use aircraft for their journey. However, presently, more people are able to take aircraft for their journey. In 2017, the number of aircraft passengers in Soekarno-Hatta airport increased by 8% to 63.01 million people (kompas.com, dated January 7, 2018). Technology developments enable to reduce the operating costs so that the airline can offer affordable ticket price to all customer segments. Moreover, some airlines offer low-cost carrier services in order to offer more affordable ticket price to low-middle income segments.